HAWAII WORK UNIFORMS, LLC
Via Phone (1-808-243-9509). After all of your order is ready to ship, then we will charge your credit card.
We will not keep your payment information unless you're a regular customer that authorize us to do so.
SHIPPING & HANDLING FEE:
We will only use USPS unless otherwise, you request a different carrier of your choices such as FedEx or UPS.
USPS Priority Mail-Flat Rate Boxes + Confirmation ticket (green stub)
Small Flat Rate Box/Envelope - $ (may contain up to 2 pcs. scrubs [thin fabric])
Medium Flat Rate Box - $ (may contain 5 to 9 pcs. scrubs)
Large Flat Rate Box - $ (may contain 10-12 pcs. scrubs)
For real time PRICE, please check your local USPS or visit USPS website
We will email/text you of your receipt, and the order and shipping information.
DO NOT DELAY
FEES ASSOCIATED IN SENDING BACK & RECEIVING THE ITEM(S)
IS THE CUSTOMER'S RESPONSIBILITY
(NO EXCEPTION: NO RECEIPT NO EXCHANGE/RETURN)
We DO accept Exchange for something else within 10 days (we will monitor the tracking number)
from the day you receive the item.
The shipping fee for the exchange will be charged to your credit card.
IF YOU DECIDE TO RETURN THE ITEM, YOU AGREE WITH OUR STORE RULES BELOW...
We DO accept Return within 15 days from the day you receive the item - 25% will be deducted from your invoice for the RE-STOCKING fee (additional work to put it back in inventory).
Please note, in any case, where attachment is no longer attached, we will not accept the item and will return to you with shipping charges to your card or otherwise we will deduct 40% instead of 25% - we will ask you of your choice because this item will be thrown in our closeout or might even be thrown to our charity donation box.
Defective Item: We will always make sure our customers are receiving the first quality as we do QC for 2x (quality check twice); 1st-After receiving from the vendor/distributor, and 2nd-When we release the item to our customer.
PLEASE NOTE: WE DO NOT ACCEPT USED, WASHED, WRINKLED, DIRTY, ALTERED (such as changes made to the item) OR UNRECOGNIZED ITEMS THAT IS NOT FROM US DUE TO MISSING TAGS.
"It's easy to think of your lost because you do not want the item, what about the small business like us to do all the work and could cost losses, that being said may or will reflect of our ability to do business."
If the item you are buying is out of stock or no longer available, we will inform you as soon as possible, but we will get ready for re-order, and will not charge your card until item is ready to ship, but it is your decision if you are willing to wait or to cancel the order.